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The success of any business is defined by the optimisation of workflows. From the moment an order or piece of data arrives at a company, it begins a long and winding journey which becomes a workflow which has often passed through various different departments, let alone individuals.
Communicating and co-ordinating throughout this process is complicated at the best of times, particularly as businesses grow and even stretch across the globe in some cases. Embracing the challenge of workflow management and overcoming the obstacles which are presented is essential to finding the key to growing in a sustainable way.
In the modern business environment, innovation is essential to get ahead of competitors. That is why companies who are reacting quickest to these challenges are gaining substantial competitive advantages which help them to extend their lead over their rivals. Ensuring that your organisation is one of those to quickly identify the problem, and immediately find a response, is the first step on the path to success.
The answer is clear. Organisations must learn to welcome and embrace what technology can offer. Solutions such as Content Services or Enterprise Content Management allow companies to automate and digitalise many of the processes that had previously become complicated.
Workflows are at the heart of how a business operates.
Automation has plenty to offer to enterprises. With decision-makers already having so much to do with overflowing in-trays, packed schedules and unbelievable workloads, technology can provide a solution. Basic approvals can be automatically programmed to be accepted, no longer requiring a manual sign-off on every decision.
Other processes can also be automated, removing the timely step of identifying the necessary stakeholder. When task delegations or points of contact are unclear, technology can intervene to provide a quick and clear solution, no longer relying upon the difficulties presented by geographical factors or communication breakdowns.
In part, this builds upon the digitalisation of information. With paper copies no longer the only source of information, data or requests can be shared far more quickly, almost instantaneously. For example, from the second a delivery is made to a customer, a digital delivery note is completed and can be sent to the client. A process that once took days of paperwork passing through various departments can now take just seconds without taking up any time from staff.
Download Kyocera's whitepaper, Workflow Management: The Path to Boost Profitability, to learn how your organisation could stand to benefit from the optimisation of workflows through technology.
Businesses need a system to handle and use their data properly in order to get the most out of it. Every business process will involve the passing of information, but analogue workflows frequently suffer from delays and errors. Technology can provide a shortcut to efficiency without the complications and costs of other approaches.