Valitse kieli
Valitse maa

Important Safety Warning regarding Paper Feeder (PF-410)

Free inspection and maintenance for the optional Paper Feeder (PF-410) attached to KM-1620, KM-1635, KM-1650, KM-2020, KM-2035, KM-2050, KM-2550 (A3 Monochrome Copier)

Schiphol-Rijk, The Netherlands – 20 February 2019


Thank you very much for using Kyocera products. As you know, Kyocera Document Solutions Europe prides itself on providing high quality and reliable products.

In an extremely rare case, we have found the possibility of overheating (resulting in smoke or fire) from the optional 250-sheet paper feeder PF-410 (hereafter referred to as paper feeder),
production of which was discontinued in the year 2010.

In order for you to be able to use the product safely, we will conduct an inspection and maintenance procedure on the paper feeder PF-410 free of charge. We sincerely apologise for any concern or inconvenience caused.

We kindly ask all customers who are using the PF-410 paper feeder to contact Kyocera Document Solutions Europe or the dealership that they purchased the product from as soon as possible.

Potential Failures and Solutions


Phenomenon: Due to contact failure from breakage or deformation of the connector that connects the paper feeder to the main unit, possibly caused when moving the copier, abnormal heat might be generated on a part of the control board in an extremely rare case, and it might lead to smoke or fire.

Damage and deformation of the connector might occur when the paper feeder is reattached from the main unit to move the copier or the like, and it does not occur during normal use.

Solution: Kyocera Service Technician will attach the countermeasure parts to the applicable point. Estimated work time: 5-10 minutes/unit.
Product Name: PF-410
Serial Number: AHZ3 000001 to AHZ3 322326


Maintenance Parts

More than seven years have passed since the production of the A3 monochrome copier and PF-410 was discontinued. Despite this fact Kyocera will ensure availability of necessary maintenance parts.

serial number

Should you have any questions or when you do possess above mentioned device(s), please get in touch with your sales contact directly or contact us via email address KDE after filling out the form you will find in the download section of this page.


About Kyocera Document Solutions

Kyocera Document Solutions, headquartered in Osaka, Japan, is a leading manufacturer of document imaging solutions and document management systems, including colour and monochrome multifunctional products as well as printers and wide format devices. Kyocera’s products are renowned for their unique long-life imaging components that provide greater reliability and less waste - resulting in a lower Total Cost of Ownership (TCO) over the life of the product. The Kyocera Document Solutions portfolio does not stop at hardware. A full suite of business applications and consultative services allow customers to optimise and manage their document workflow, unleashing the full potential of their hardware investment. 


Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. During the year ended March 31 2018, Kyocera Corporation's net sales totalled 1.42 trillion yen (approx. EUR 11.9 billion). 

  • Kyocera Device Details (Kyocera_device_details.pdf)
    • 111 KB
    • PDF

Evästeet ja yksityisyytesi

Käytämme evästeitä tehdäksemme vuorovaikutuksen verkkosivustomme kanssa helpoksi ja tehokkaaksi. Tilastolliset evästeet auttavat meitä ymmärtämään paremmin verkkosivustojemme käyttöä ja markkinointievästeitä räätälöimään mainontaa sinulle. Voit valita evästeasetukset alla olevasta 'Asetukset' -painikkeesta tai jatkaa kaikkien evästeiden valitsemalla 'Hyväksyn'.


Pakolliset kenttät

Käytämme evästeitä varmistaaksemme, että verkkosivustomme toimivat oikein, tai tarjotaksemme palvelun pyynnöstäsi (esimerkiksi evästeasetuksien hallintaan). Nämä evästeet ovat aina aktiivisia, paitsi jos asetat selaimesi estämään ne, mikä saattaa estää joitain verkkosivuston osia toimimasta odotetusti.

Pakolliset kenttät

Nämä evästeet antavat meille mahdollisuuden mitata ja parantaa verkkosivustomme suorituskykyä.

Pakolliset kenttät

Nämä evästeet sijoitetaan vain, jos annat suostumuksen. Käytämme markkinointievästeitä seurataksemme kuinka napsautat ja vierailet verkkosivuillamme näyttääksemme sinulle sisältöä kiinnostuksesi perusteella ja näyttääksemme sinulle henkilökohtaisia mainoksia.